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Americans Remain Satisfied With Postal Service

Jeff Brody

The U.S. Postal Service took the top spot in a new poll by analytics and advisory firm Gallup that ranked the federal agencies based on the satisfaction of Americans. USPS received the highest rating, with 74 percent of respondents saying the agency is doing an "excellent" or "good" job, Gallup said Monday. The agency also ranked first place in 2014, 2017 and 2018. 

The Secret Service ranked second on the list, followed by the Centers for Disease Control, CIA, NASA, the FBI, the Department of Homeland Security and the Federal Emergency Management Agency. However, citizens gave only fair to poor ratings to the Food and Drug Administration, the Environmental Protection Agency and the Department of Veterans Affairs. 

Gallup used data gathered during the presidency of George W. Bush, Barack Obama and Donald Trump. 

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