Terry Halvorsen, chief information officer at the Defense Department, has signed updated guidance for the management of information technology services across DoD, FCW reported Friday.
Halvorsen said the third version of the DoD Enterprise Service Management Framework guidance focuses on IT performance and risk management, Sean Lyngaas writes.
The report said the Pentagon has incorporated into DESMF III new models designed to help defense agencies evaluate the processes used to deliver IT services and measure the quality of such services.
Halvorsen said DoD included such models in response to the request of David Cotton, DoD deputy CIO for information enterprise.
Halvorsen, an inductee into Executive Mosaic’s Wash100 for 2016, signed the revised guidance six months after he released a directive in December that requires defense agencies to use DESMF as a framework to assess their IT performance, Lyngaas wrote.
