Sens. James Lankford, R-Okla., and Maggie Hassan, D-N.H., introduced a bill intending to better examine and deliver the way federal agencies provide customer service to U.S. citizens. The Federal Agency Customer Experience act
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Randolph Alles, former director of the U.S. Secret Service, has been appointed acting deputy under secretary for management at the Department of Homeland Security, replacing former Deputy Under Secretary Chip Fulghum. He will
More Melanie Pustay, director of the Department of Justice’s office of information policy, said she believes artificial intelligence can help DOJ accelerate the processing of Freedom of Information Act requests, Federal News Network
More Jim Garrettson, founder and CEO of Executive Mosaic, presented Mark Testoni, president and chief executive of SAP National Security Services, with his fourth Wash100 Award on Thursday. Executive Mosaic recognizes Testoni for his
More e Government Accountability Office made two recommendations to the Census Bureau to mitigate potential risks and boost the census process. GAO said Tuesday that the secretary of the Department of Commerce should advise
More The General Services Administration and Office of Management and Budget jointly released an implementation plan for phase two of a procurement directive that seeks to implement the use of e-commerce portals, GSA said
More The U.S. Army intends to release a market survey to seek for electronic warfare capabilities with extended range coverage, C4ISRNET reported Thursday. Kenneth Strayer, deputy program manager for electronic warfare and cyber
More The Navy plans to install a cockpit pressure monitoring and warning system on fighter aircraft to reduce physiological events among pilots, USNI News reported Thursday. The service branch intends to implement this new
More The F-35 Joint Program Office hopes to see a 23 percent decrease in flight-hour costs for the F-35A aircraft variant from $44,000 to $34,000 by 2024, Air Force Magazine reported Thursday. Vice
More Bill Zielinski, acting assistant commissioner of General Services Administrations' office of information technology category, has identified four key areas of IT modernization the government is focusing on, Nextgov reported Thursday. Zielinski noted
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