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Home Profiles

Mary Laureno

by David J. Barton
January 26, 2010
in Profiles
Mary Laureno


Mary Laureno is director of the Office of Beneficiary Information Services at the Department of Health and Human Services. In that capacity, Laureno manages the government’s toll-free Medicare call center.

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Laureno’s past achievements include directing the successful implementation of the Next Generation Desktop program, which helped cut costs and improve service for the Centers for Medicare and Medicaid Services.

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