HUD Continues Modernization Under GSA IT Centers of Excellence Program; Irving Dennis Quoted

HUD Continues Modernization Under GSA IT Centers of Excellence Program; Irving Dennis Quoted
Irving Dennis CFO HUD

The Department of Housing and Urban Development (HUD) has launched an effort to centralize its data warehouse operations and call-center activities in line with the General Services Administration’s (GSA) Centers of Excellence (CoE) program, FedScoop reported Monday.

Irving Dennis, chief financial officer of HUD, told the publication that the department is now entering Phase 2 of information technology modernization activities as part of GSA’s IT CoE program. In 2018, HUD began efforts to adopt cloud technologies, streamline contact centers and improve customer experience as part of the IT CoE initiative.

The department has since simplified auditing procedures and ensured compliance with standards such as the Improper Payments Elimination and Recovery Improvement Act, according to the report.  Dennis noted that he envisions a chief data officer IT shop that would operate independently or within other offices.

“The financial infrastructure and reporting in the IT systems at HUD were fairly weak. Probably the weakest of all of the Cabinet-level agencies,” Dennis said. “I would encourage each agency to have a very open mind, understand what their capabilities are and then reach out to them; go through your Phase 1.”

You may also be interested in...

David McKeown

David McKeown: DOD Eyes Creation of Zero-Trust-Focused Portfolio Office

David McKeown, the Department of Defense's (DOD) equivalent of a chief information security officer, said DOD is looking to establish a portfolio management office that specializes in zero-trust cybersecurity. The office's creation would help DOD centralize and manage efforts to implement a zero-trust architecture, which strictly imposes requirements before one is able to access the defense network.